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Infinity
Consulting and Training Solutions (ICTS) is a global management consulting and customer service training provider.
Our consulting and training services are tailored to your organization’s complex business needs, and they are designed
to help your organization increase revenue and profitability, reduce costs, and increase employee retention.
We have extensive experience working with all levels within an organization to develop innovative, measurable, and enduring
business solutions. From the oil and gas industry to the financial industry to the insurance industry to the retail industry
to government agencies - we have worked with companies all over the world in all types of industries helping them "invent
the future by delivering results that endure." Inventing the future by delivering results that endure ©
MANAGEMENT AND LEADERSHIP DEVELOPMENT PROGRAMS
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Our 1, 2, or 3 day training programs are designed to immerse managers and leaders in interactive
experiences that will challenge their thinking while instilling the critical skills necessary for leading in the volatile,
markets of today's global economy.
"Sardèk has worked for us in countries throughout the world as a leadership
consultant, safety facilitator, and workshop presenter. Our clients consistently request Sardèk because of the way
he helps people apply the knowledge he is presenting back to their work." Vice President of Operations Moody
International Consulting and Training
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HIGH IMPACT CUSTOMER SERVICE TRAINING
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The Social Media revolution has allowed the “customer experience” to be shared at warp speed
on a global basis using tools like Facebook and Twitter. Our 1, 2, and 3 day programs offer the flexibility required to meet
the varied needs of organizations while infusing deceptively simple and incredibly powerful strategies that allow organizations
to reduce cost, increase customer loyalty, and actually increase market share.
"From our perspective,
Sardèk Love’s work as Keynote Speaker, Presenter, Motivator, Facilitator, and Management and Leadership Consultant
has reached a significant critical mass, attained global reach and acclaim, and benchmarked him as a person of excellence."
Founder and Chairman Jamaica Customer Service Association
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EMPLOYEE ENGAGEMENT AND HIGH PERFORMING TEAM TRAINING
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Gallup's research consistently reaffirms the immediate supervisor has the most impact on employee engagement, and
only 29% of all employees are "actively engaged" at work. Our half day, full day, and multi-day seminars and programs
are designed based on leading edge research on employee engagement and high performing teams as well as the extensive experience
our facilitators have in managing and leading highly successful teams in a variety of organizations.
"Sardèk kept
me engaged the entire time by having visual data and group activities, which helped me since I was able to participate and
see it firsthand. It makes you think of how your behavior can affect others." Assistant Vice President – Reston Manager TD Bank
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PROVOCATIVE AND COMPELLING KEYNOTE AND MOTIVATIONAL SPEECHES
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In today's volatile world and challenging business environment, employees need to build and maintain successful
relationships and interact with people in a positive manner to achieve personal and organizational goals. Sardek Love's provocative,
high energy Keynote and Motivational speeches inspire, engage, and educate!
"Sardèk’s
talent shows his speaking experience. His excellent, effective, and entertaining platform speaker skills are evident on stage!" Master Sales Consultant Miller Toyota
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INTERACTIVE & ENGAGING WEBINARS
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For the busy professional who is juggling so many tasks between work and home life, ICTS offers high
quality, content rich learning experiences in a virtual environment. Join us to see why attendees consistently rate our
webinars very highly and recommend them to their colleagues and friends!
Our most popular Webinar, "5 Keys for Managing People Effectively
in Challenging Economic Times" has been one of the highest rated in Bryant and Stratton College's Webinar series.
"The webinar was excellent on all counts! Sardek was eloquent, engaging, knowledgeable, and witty. The
content was rich. The exercises were useful. The real time polling was innovative and the allocated time was appropriate." Managing
Director Quality Management Consultancy, Inc.
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ICTS IS A PROUD MEMBER OF THE FOLLOWING ORGANIZATIONS:
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