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Infinity Consulting and Training Solutions (ICTS) is a global management consulting and customer service training provider. Our consulting and training services are tailored to your organization’s complex business needs, and they are designed to help your organization increase revenue and profitability, reduce costs, and increase employee retention. We have extensive experience working with all levels within an organization to develop innovative, measurable, and enduring business solutions. From the oil and gas industry to the financial industry to the insurance industry to the retail industry to government agencies - we have worked with companies all over the world in all types of industries helping them "invent the future by delivering results that endure."


                                                 Inventing the future by delivering results that endure ©

 

MANAGEMENT AND LEADERSHIP DEVELOPMENT PROGRAMS
   
ICTS Provides Consulting & Training Services Globally

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Our 1, 2, or 3 day training programs are designed to immerse managers and leaders in interactive experiences that will challenge their thinking while instilling the critical skills necessary for leading in the volatile, markets of today's global economy.

 

"Sardèk has worked for us in countries throughout the world as a leadership consultant, safety facilitator, and workshop presenter. Our clients consistently request Sardèk because of the way he helps people apply the knowledge he is presenting back to their work."

Vice President of Operations
Moody International Consulting and Training

 

   

HIGH IMPACT CUSTOMER SERVICE TRAINING
   
ICTS Designs Leading Edge Concepts that are Practical & Easy to Apply

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The Social Media revolution has allowed the “customer experience” to be shared at warp speed on a global basis using tools like Facebook and Twitter. Our 1, 2, and 3 day programs offer the flexibility required to meet the varied needs of organizations while infusing deceptively simple and incredibly powerful strategies that allow organizations to reduce cost, increase customer loyalty, and actually increase market share.

 

"From our perspective, Sardèk Love’s work as Keynote Speaker, Presenter, Motivator, Facilitator, and Management and Leadership Consultant has reached a significant critical mass, attained global reach and acclaim, and benchmarked him as a person of excellence."

Founder and Chairman
Jamaica Customer Service Association

   

EMPLOYEE ENGAGEMENT AND HIGH PERFORMING TEAM TRAINING
   
ICTS Uses Interactive Exercises that Reinforce Concepts Learned

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Gallup's research consistently reaffirms the immediate supervisor has the most impact on employee engagement, and only 29% of all employees are "actively engaged" at work. Our half day, full day, and multi-day seminars and programs are designed based on leading edge research on employee engagement and high performing teams as well as the extensive experience our facilitators have in managing and leading highly successful teams in a variety of organizations.

 

"Sardèk kept me engaged the entire time by having visual data and group activities, which helped me since I was able to participate and see it firsthand. It makes you think of how your behavior can affect others."

Assistant Vice President – Reston Manager
TD Bank

   

PROVOCATIVE AND COMPELLING KEYNOTE AND MOTIVATIONAL SPEECHES
   
Sardek Love is Known for Delivering Highly Engaging Keynote and Motivational Speeches

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In today's volatile world and challenging business environment, employees need to build and maintain successful relationships and interact with people in a positive manner to achieve personal and organizational goals. Sardek Love's provocative, high energy Keynote and Motivational speeches inspire, engage, and educate!

 

"Sardèk’s talent shows his speaking experience. His excellent, effective, and entertaining platform speaker skills are evident on stage!"

Master Sales Consultant
Miller Toyota

   

INTERACTIVE & ENGAGING WEBINARS
   
ICTS Offers a Variety of Its Training Programs in Webinar Format

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For the busy professional who is juggling so many tasks between work and home life, ICTS offers high quality, content rich learning experiences in a virtual environment. Join us to see why attendees consistently rate our webinars very highly and recommend them to their colleagues and friends!

Our most popular Webinar, "5 Keys for Managing People Effectively in Challenging Economic Times" has been one of the highest rated in Bryant and Stratton College's Webinar series.

 

"The webinar was excellent on all counts! Sardek was eloquent, engaging, knowledgeable, and witty. The content was rich. The exercises were useful. The real time polling was innovative and the allocated time was appropriate."

Managing Director
Quality Management Consultancy, Inc.

   

ICTS IS A PROUD MEMBER OF THE FOLLOWING ORGANIZATIONS:

American Society for Training and Development

Metro DC Chapter of ASTD

Cheasapeake Bay Organization Development Network
Vienna Tysons Regional Chamber of Commerce